Zero Touch Enterprise A Practical Guide to Business Centric IT

Plan and implement the complete digital transformation of your organization with this comprehensive and cutting-edge guide

Used by firms like Google, Amazon, Facebook, Apple, and Microsoft, zero touch IT frameworks offer businesses better connectivity, more consistent access to data, and improved network health and security. In Zero Touch IT: A Practical Guide to the Data-centric Enterprise, digital transformation expert Azita Esmaili delivers the first practical guide to planning and implementing a zero touch IT strategy and architecture in an organization.

The book offers readers a comprehensive roadmap to using augmented intelligence, machine learning, and big data to achieve an IT system that is fully independent of any form of manual, human intervention. It provides an actionable path towards enterprise digitalization and real-world examples to lead the change by focusing on three key components of digital transformation: data, culture, and technology.

In addition to learning about useful strategies like data minimization and legacy technology and application reduction, readers will benefit from the inclusion of:

• Thorough introductions to Digital 3.0, its components and characteristics, and digital proficiency
• An exploration of data as an enabler for pragmatic transformation and enterprise-wide evaluation
• Discussions of the role of data science and machine learning in organizational digitization
• An examination of how to select, implement, and adopt the right technologies for the right company
• A treatment of the role of culture in digital transformation, including leadership, innovation, change measurement and management, and upskilling

Perfect for Chief Information Security Officers, Chief Technology Officers, and heads of data and IT services, Zero Touch IT will also earn a place in the libraries of computer scientists, software engineers, and IT architects seeking a one-stop reference for the automation of IT services.

Azita Esmaili is Vice President of Digital Transformation at Capgemini and Digital Transformation Expert at Chalmers University of Technology, Sweden. She is a seasoned digital transformation executive and board advisor with extensive experience in digitalization.