Cisco Internet Applications and Solutions Self-Study : Cisco Inernet Solutions Specialist

Based on the content of the Cisco Internet Solutions Specialist (CISS) Applications Essentials and the Applications Solutions courses, this self-study guide takes the reader step-by-step through the process of application design, identifying the necessary building blocks to facilitate the creation of company-appropriate Internet solutions. Focused on providing a broad overview of applications deployment and management, this Coursebook addresses a number of Cisco Internet business solutions and the benefits organizations can realize through the implementation of customer care, e-commerce, e-learning, and supply-chain management systems. The framework presented not only provides guidelines for the design, development, deployment, and management of Internet applications but also aims to reduce the complexity of developing Internet applications with its clear, step-by-step approach. Topics addressed include client/server applications, database systems and frameworks, business services, systems management, and models for development, sourcing, and applications. The book reviews the CISS program, applications engineering, applications management and support, provides a series of case studies and concludes with two sample exams, one for the Applications Essentials Exam and the other for the Applications Solutions Exam. Each chapter closes with review questions to allow the reader to self-test his/her knowledge of the subject.

I. INTRODUCTION.

1. Overview of CISS and Cisco Certifications.

About Cisco Training and Certifications. CISS Program Features. CISS Program Goal. CISS Course Format. CISS Applications Essentials. CISS Solutions. CISS Exams. CISS Features and Benefits of Certification. How to Use This Book. CISS and This Study Guide. Cisco iQ Program Overview. Cisco iQ Web Site. Summary.

2. Models for Business Applications Architecture.

Centralized Computing Model. Distributed Computing Model. Peer-to-Peer Applications. Distributed Applications. Client/Server Architecture. Web-Based Applications. Components of Business Transactions. Database Systems. Transactions. Object-Oriented Design. Object-Oriented Programming. Data Modeling. System Enablers. Hardware Drivers. Summary. Review Questions.

II. APPLICATIONS ENGINEERING.

3. Application Design and Development.

Activities Performed by a CISS. CISS Roles in an Internet Business Solution Project. Typical Activities a CISS Performs. Focus on Testing. Business Modeling and Requirements Phase. Inputs to the Business Modeling and Requirements Phase. Outputs from the Business Modeling and Requirements Phase. Issues of the Business Modeling and Requirements Phase. Responsibilities During the Business Modeling and Requirements Phase. Techniques and Tools for the Business Modeling and Requirements Phase. Introduction to Tools. Analysis and Design Phase. Inputs to the Analysis and Design Phase. Outputs from the Analysis and Design Phase. Issues of the Analysis and Design Phase. Responsibilities During the Analysis and Design Phase. Techniques and Tools for the Analysis and Design Phase. Development Phase. Inputs to the Development Phase. Outputs from the Development Phase. Issues of the Development Phase. Responsibilities During the Development Phase. Techniques and Tools for the Development Phase. Application Development Tools. Test Phase. Inputs to the Test Phase. Outputs from the Test Phase. Issues of the Test Phase. Responsibilities During the Test Phase. Types of Testing. Implementation Phase. Inputs to the Implementation Phase. Outputs from the Implementation Phase. Issues of the Implementation Phase. Responsibilities During the Implementation Phase. Techniques and Tools for the Implementation Phase. Maintenance Phase. Inputs to the Maintenance Phase. Outputs from the Maintenance Phase. Issues of the Maintenance Phase. Responsibilities During the Maintenance Phase. Techniques and Tools for the Maintenance Phase. Basic Development Lifecycle Model. Continued Discussion of Lifecycle Models. Input Differences Among the Lifecycle Models. Key Outputs of the Lifecycle Models. Summary. Review Questions. Applied Solutions. Scenario 1: Prototype Model. Scenario 2: Y2K and Y2038 Bugs. Scenario 3: User Load Testing.

4. Application Requirements.

Basic Application Requirements. Security. Reliability. Availability. Scalability. Performance. Manageability. Integration Concepts. Risk Factors. Preplanning for Successful Application Integration. Middleware. Enterprise Resource Planning. Summary. Review Questions. Applied Solutions. Scenario: e-commerce Web Site Requirements.

5. Build or Buy?

Insourcing. Core Business Definition. Insourcing Resource Requirements. Insourcing Risk Factors. Insourcing Security Issues. Insourcing Delivery Accountability. Advantages of Insourcing. Disadvantages of Insourcing. Management of Team Selection and Training When Using Insourcing. Outsourcing. Context Business Definition. Evolution of Application Outsourcing. Outsourcing Resource Require