Cases on information technology and business process reengineering

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a roadmap to successful IT implementation. Cases on Information Technology and Business Process Reengineering presents a wide range of issues and challenges related to business process reengineering technologies and systems. This book gives practitioners, educators, and students an understanding of business process reengineering difficulties, and presents solutions discovered by organizations worldwide.