Lived Experiences of Exclusion in the Workplace Psychological & Behavioural Effects International Perspectives on Equality, Diversity and Inclusion Series, Vol. 7

Exclusion is the process by which some people are out-grouped, or the state experienced by those alienated and/or marginalised. Lived Experiences of Exclusion in the Workplace shares the emotional expressions of those who have faced alienation and marginalisation ? from subtle to traumatic. Their stories reveal an abundance of factors which lead to exclusion and offer insights for the reader into instances of systemic-, organisational- and personal exclusion, as well as providing guidance on how to trigger belonging and inclusion through various, often simple measures. The presence of greater diversity in our organisations, as well as growing demands for equity, inclusion and social justice, compel us to address stumbling blocks. These findings collectively place remedial responsibilities in the hands of institutions, organisations, leaders, managers and employees who form the powerful/privileged in-group, as well as those who are excluded.

Foreword; Mustafa Özbilgin Introduction Chapter 1. Exclusion Chapter 2. Discrimination Chapter 3. Addressing Exclusion Through Confrontation Chapter 4. Contextualised Discrimination Chapter 5. Affirmative Action & Empowerment Chapter 6. Leadership for Inclusivity Conclusion References Conclusion

Professional and scholarly

Kurt April is the Endowed Allan Gray Chair and Director of the Allan Gray Centre for Values-Based Leadership at the Graduate School of Business of the University of Cape Town, South Africa, and Faculty Member of DukeCE, USA. Babar Dharani is Senior Lecturer at the Allan Gray Centre for Values-Based Leadership at the Graduate School of Business of the University of Cape Town, South Africa. Amanda April is Director of LICM Consulting Cape Town, and Academic Supervisor in the Department of Social Work and Social Development at the University of Cape Town, South Africa.