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Handbook of e-Tourism, 1st ed. 2022

Langue : Anglais

Coordonnateurs : Xiang Zheng, Fuchs Matthias, Gretzel Ulrike, Höpken Wolfram

Couverture de l’ouvrage Handbook of e-Tourism
This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues ? and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer?s Major Reference Works program, readers will benefit from access to a continually updated online version.

Technologies in e-Tourism.- Methods.- Individual & Groups.- Organization & Enterprise.- Network & Market.- Policy, regulation & ethics.- What comes next? Some experts view… Future Scenarios.
Zheng Xiang, PhD, is an associate professor in the Howard Feiertag Department of Hospitality and Tourism Management in the Pamplin College of Business at Virginia Tech, USA. His research focuses on the strategic implications of information technologies for the hospitality and tourism industry. He currently serves as president of the International Federation for IT and Travel & Tourism (IFITT) and editor-in-chief of the Journal of Information Technology & Tourism (SSCI; Scopus). He has published more than 90 peerreviewed journal articles, conference papers, and book chapters. He has co-authored one textbook Tourism Information Technology (third edition) and co-edited two books related to concepts and methods in data analytics in hospitality and tourism management. In May 2015, he received the “Emerging Scholar of Distinction” award from the International Academy for the Study of Tourism. Recently, he was designated by the Web of Science Group as a “Highly Cited Researcher” (0.1% among researchers around the world) 2 years in a row (2019–2020) based upon citations to his work in the last decade. Xiang holds a PhD in business administration from Temple University.

Matthias Fuchs, PhD, is a Full Professor of Tourism Studies at Mid Sweden University, Östersund, Sweden. His research interests include electronic tourism (e.g., business intelligence and data mining applications in tourism, online auctions), customer-based destination brand equity modeling, and socio-economic impact analysis. Matthias serves the editorial board of the Journal of Travel Research, the Annals of Tourism Research, the Journal of Hospitality & Tourism Management, and Tourism Analysis. Matthias is also an associate editor of the Journal of Information Technology & Tourism. A number of his co-authored articles have received the best paper award at international conferences. Matthias has been the research track chair of the conference ENTER@Helsingbor

Comprehensive view of applications of ICTs in travel and tourism, contributed by leading experts from around the world

Provides the theoretical and methodological foundations for further study of ICTs in travel and tourism

Serves as a reference for researchers and students in various disciplines as well as for industry professionals