Effective Management of Nonprofit Organizations Leading Relationships with Stakeholders

Managing Stakeholder Relationships in Nonprofits provides practical information, rooted in Organizational Behavior theory, for the effective and successful management of nonprofit organizations ad key stakeholder groups. The book enables the reader to identify the ways in which application of management principles and theory varies between nonprofit and for-profit organizations. It also offers a path to develop the skills necessary to lead a nonprofit, enact organizational change and create strategic plans, as well as recognize and engage with revenue mechanisms. Using case studies and narrative examples the book provides the basis for the key skills including marketing, accounting, entrepreneurship, governance, fundraising and of course leadership and management. Structured around the key themes of staff, volunteers, donors, and community, topics include: diversity, ethics, decision-making, culture, conflict, volunteer engagement, fundraising and stewardship, grants, foundations, PR, lobbying and government relations, and others.

This book is ideal for college students undertaking a nonprofit management course.

Part 1: Nonprofits Chapter 1. The Nonprofit Basics Chapter 2. Mission, Strategic Planning & Measuring Effectiveness Chapter 3. Ethics Part 2: Staff Chapter 4. Managing & Motivating Nonprofit Staff Chapter 5. Organizational Structure & Design Chapter 6. Leadership & Decision-Making Part 3: Volunteers Chapter 7. Board of Directors & Governance Chapter 8. Volunteer Engagement Chapter 9. Teams, Conflict & Personality Part 4: Donors Chapter 10. Fundraising & Stewardship Chapter 11. Selling the Cause Chapter 12. Grants, Corporate Giving & Other Funding Part 5: Community Chapter 13. Advocacy Chapter 14. Programs, Services & Events Chapter 15. Global Impact & Diversity Cases Glossary

Melissa Newman is Associate Professor, Educator of Management at the University of Cincinnati's Lindner College of Business.