Communication Skills for Surgeons, 1st ed. 2022 A Contemporary Guide
Coordonnateurs : Patel Benjamin, Rane Abhay
Historically, communication was described as a secondary, or ?soft skill? for surgeons. Now, astute communication, both with patients and with colleagues, forms a fundamental element of holistic surgical practice and comprises a core component of the ?Non-Technical Skills for Surgeons? that are increasingly recognised in modern surgical practice.
Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims.
Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few.
Section 1 - Key Concepts in Surgical Communication
Chapter 1: The components of communication. Mr. George E Fowler
Chapter 2: The patient-surgeon relationship. Mr. Benjamin Patel
Chapter 3: Teamwork in surgery. Miss. Olivia Smith
Chapter 4: The trainer-trainee relationship. Mr. Mark Coleman, Mr. Joshua Franklyn, Mr. Tom Cecil
Section 2 - Scenarios and Frameworks: Patient-Surgeon
Chapter 5: Information gathering and diagnostics. Mr Arish Noshirwani
Chapter 6: Shared decision-making and consent. Miss. Heather Pringle
Chapter 7: Breaking bad news. Miss. Angharad Davies
Chapter 8: Escalation status and palliative care. Mr. Kin Seng Tong
Chapter 9: Navigating patient emotions. Mr. Matthew Green
Chapter 10: Communication with young people. Dr. Tanya Robinson
Chapter 11: Communication with patients with learning disabilities. Dr. Ciaran Barlow
Section 3 - Scenarios and frameworks: Teamwork and Teaching
Chapter 12: Referrals and requests. Dr. David Stark
Chapter 13: Communicating in theatre. Dr. Rabeet Khan
Chapter 14: Responding to significant events. Dr. Benjamin Lin
Chapter 15: Surgical Training and Feedback. Mr. Chandra Shekhar Biyani, Mr. James Tomlinson, Dr. James Thornton
Chapter 16: Handover and presenting patients. Mr. Michael Foxall-Smith
Chapter 17: Reflective practice. Miss. Abigail Coe, Miss. Madhavi Natarajan, Miss. Tharani Mahesan
Section 4 - Communication using technology
Chapter 18: Communication in telehealth. Miss. Rebecca FisherChapter 19: Communicating with social media. Mr Benjamin Patel
Professor Abhay Rane OBE FRCSGlasg(Urol) graduated from Poona University in India in 1983, and trained in urology in the United Kingdom and the United States. He has been a Consultant Urological Surgeon at Surrey and Sussex NHS Trust since 1999. He is Visiting Professor at Canterbury Christchurch University, Kent and holds adjunct chairs at two prestigious US Universities: the Keck School of Medicine at the University of Southern California and the Icahn School of Medicine at Mount Sinai, New York. An advisor to the National Institute of Clinical Excellence (NICE) he has also contributed as the national urology representative to the NICE Interventional Procedures Advisory Committee. A former Council member of the British Association of Urological Surgeons (BAUS), he represented BAUS at the International Member Committee of the American Urological Association for a decade. He is current Surgical Vice President of the Royal College of Physicians and Surgeons of Glasgow, and a Director of the Endourology Society. Professor Rane was appointed by Her Majesty Queen Elizabeth II as Officer of the Most Excellent Order of the British Empire in the 2014 Honours List for services to laparoscopic surgery.
Surgery-specific book on communication skills in healthcare
Covers the role of technology in surgical communication, including telesurgery and social media
Focus is on both theory and realistic situations
Date de parution : 10-2023
Ouvrage de 157 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 52,74 €
Ajouter au panierDate de parution : 09-2022
Ouvrage de 157 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 105,49 €
Ajouter au panierThèmes de Communication Skills for Surgeons :
Mots-clés :
Decision Making; Communication Skills; Consent; Social Media; Technology; Teamwork; Ethical; Cultural
