Cultural Enablers Respect Every Individual and Lead with Humility The Shingo Model Series

When done well, implementing the principles found in the Cultural Enablers dimension of the Shingo Model leads to an organizational culture that assures a safe environment, places a special emphasis on the development of its people, and engages and empowers everyone in the pursuit of continuous improvement.

This fifth book of the Shingo Model series is laid out in a format similar to a Shingo workshop. You?ll find chapters devoted to both of the principles, examples from organizations from around the world, an overview of key systems and ideal behaviors, and a few expanded case studies to aid your learning.

Cultural Enablersis designed to help all organizations on their journey towardexcellence. You will better understand the concepts of respect and humility, and how these two principles can be brought to life through the creation of your own ideal behaviors. Although the systems listed here are not exhaustive, you?ll discover an overview of a few systems that are critical to developing a world-class culture of continuous improvement that is characterized by high levels of engagement and daily problem solving.

Introduction.

Chapter 1: Why is it important to Respect Every Individual?

Chapter 2: Principle 1 – Respect Every Individual

Chapter 3: Why is it important to Lead With Humility?

Chapter 4: Principle 2 - Lead With Humility

Chapter 5: Go And See

Chapter 6: Summary

Michael Martyn is the Founder and President of SISU Consulting Group, an international consultancy that has supported more than 500 organizations in 22 countries. SISU Consulting Group is a Licensed Affiliate for the Shingo Institute and is responsible for training and developing certified Shingo trainers and examiners. Michael is based in Portland, Oregon, but travels extensively to support clients across the globe, including Europe, Latin America, and Asia. Over the past 20 years, Michael has also contributed to the development of the Shingo Model and the assessment framework, has received the Shingo Publication Award three times, and is a lifetime member of the Shingo Academy.

One of Michael’s primary roles with SISU is the development of leaders at each level of the organization. In this role, Michael has trained and personally coached thousands of leaders through his live workshops, online development courses, executive coaching, and Coaching Camps. Michael has personally coached more than 200 organizations in implementing the principles of organizational excellence, including Baxter Healthcare, Boeing, Raytheon, Intermountain Healthcare, La-Z-Boy, OC Tanner, Daimler, University of Washington, Aera Energy, Boston Scientific, Christie Clinic, and Abbott.

His book Own the Gap, which received the Shingo Publication Award in 2013, sets out a clear and successful methodology for helping organizations translate the theory of the Shingo Model into reality and, by focusing on the four key systems, achieve world-class business results. The book has been used by thousands of leaders to understand how to design and implement a principle-based daily management system. In his most recent book, Management for Omotenashi: Learning to Lead for Purpose, Passion, and Performance (2022), Michael delivers a proven model for engaging people and delivering business results.

Prior to founding SISU, Michael worked in the private equity arena, suc